We will endeavour to dispatch any order received by 3pm the
same day. All orders are sent by Royal mail first class delivery.All
orders are packaged in a way that they can be posted through
the normal letterbox. All orders received after 3pm, will be
dispatched the following working day. Should your order not
be deliverd the following day, please allow a further two days
for it to arrive, before contacting us about replacing the item.
If any items have been damaged in transit, please contact us
as soon as possible, to arrange return, and replacement.
Replacement policy
We will replace any item that has been lost
or damaged, or is defective, with a similar item. We will not
be able to replace any returned item, with a different title.
Payment
We accept paypal for all transactions. It is
not necessary to have a paypal account to use this service,
simply click the "buy now" button, and follow the
instructions. We will also accept cheques, providing you contact
us with your details. Any item paid for by cheque will be dispatched
as soon as the cheque has cleared.
DVD specifications
All our DVD's are region 2 PAL. This means they
will not work on an NTSC DVD player, or on any machine unable
to play region 2 DVD's. All our DVD's are intended to inform,
educate, or instruct, and as such are exempt from the need to
be classified by the British
board of film classification. All our DVD's are shot using
mini DV single ccd cameras. If you want to watch low resolution
samples, click the Video Clips
link. Our guides are presented by myself, and Lisa my wife.
We strive to make our DVD's as informative, and enjoyable as
possible. With this in mind, using our feedback
link, and letting us have your comments and suggestions, will
impove them further still.
Disclaimer
While every attempt is made to ensure the accuracy
of our DVD's, we cannot be held responsible for any errors or
omissions. Our guides are intended to be just that, ie a guide!
So please don't complain if you have a awful meal at one of
the establishments mentioned in our guide. However, let them,
and us know, and they will be unlikely to be recommended again.
Similarly we cannot be held responsible for anything outside
our control ie piste closure, lack of snow, chairlift queues,
flight delays, meteor strikes etc etc (we hope, your holiday
is as enjoyable as possible!)
Pricing
All our DVD's are priced at £9.99. We
will not be liable for any technical error, or inaccurate listing
displaying a different price.
